M365 - intermittent issue with M365 app
Minor incident
Microsoft 365
10-12-24 10:18 GMT
· 5 hours, 1 minute
Updates
Resolved
December 10, 2024 · 15:20 GMT
Resolved – Microsoft have confirmed after a period of monitoring service telemetry that the issue is now resolved.
Update
December 10, 2024 · 13:09 GMT
Status: Ongoing, some users have been able to get around this issue by opening www.office.com in a private browser window. Client apps are not affected
Solution: Microsoft have identified the root cause as a token generation issue. They are currently testing a solution.
Issue
December 10, 2024 · 10:18 GMT
Users may experience intermittent issues when trying to access M365 applications. This is currently under investigation with Microsoft.
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